topbanner

About Us

Physicians

Services

Forms

Contact Us

Office Policies

Insurance & Billing

Information

OTC Dosage
Office Policies


Spanish Version

A PATIENT'S BILL OF RIGHTS

       We consider you a partner in your child's health care. When you are well-informed, participate in treatment decisions, and communicate openly with your doctor and other health professionals, you help make your child's care as effective as possible. Davenport Pediatrics, PA encourages respect for the personal preferences and values of each individual. As a patient, you have many rights that we are committed to protecting and promoting. Whenever possible, we will inform you of your rights before furnishing or discontinuing your care. These rights apply to your representative in the event you are unable to exercise them.

Your rights include the following:
  • You have the right to considerate and respectful care in a safe setting.
  • You have the right to be free from all forms of abuse or harassment.
  • You have the right to be well-informed about your illness, possible treatments, and likely and unforeseen outcomes and to discuss this information with your doctor.
  • You have the right to know the names and roles of people treating you.
  • You have the right to receive information in a manner that is understandable by you.
  • You have the right to consent to or refuse any treatment, as permitted by law. If you refuse a recommended treatment, you will receive other needed and available care.
  • You have the right to have your pain assessed and managed appropriately.
  • You have the right to be free from restraints and seclusion of any form that are not medically necessary.
  • You have the right to receive compassionate care that respects your personal, spiritual, cultural, and religious values and beliefs.
  • You have the right to have an advance directive, such as a living will or health care proxy. These documents express your choices about your future care or name someone to decide if you cannot speak for yourself. If you have a written advance directive, you should provide us a copy.
  • You have the right to privacy. Our doctors, office staff and others caring for you will protect your privacy as much as possible.
  • You have the right to expect that treatment records are confidential unless you have given permission to release information or reporting is required or permitted by law. When our office releases records to others, such as insurers, it emphasizes that the records are confidential.
  • You have the right to review your medical records and to have the information explained, except when restricted by law.
  • You have the right to expect that our facility will give you necessary health services to the best of its ability.
  • You have the right to know if this facility has relationships with outside parties that may influence your treatment and care. These relationships may be with educational institutions, other health care facilities or providers.
  • You have the right to consent or decline to take part in research affecting your care.
  • You have the right to be given by the health care provider information concerning diagnosis, planned course of treatment, alternatives, risks and prognosis.
  • You have the right to know about our office policies and rules that affect you and your treatment and about charges and payment methods.
  • You have the right to review your bill, have the information explained to you, and get a copy of the bill.
  • You have the right to express grievances regarding any violation of your rights, as stated by Florida Law with the State agency directly, regardless of whether you first use our grievance process.

    You're responsibilities as a patient include:
  • You are responsible for providing your health care provider, to the best of his /her knowledge, accurate and complete information about your health (or your child's health), including present complaints, past illnesses, hospital stays (hospitalizations), and use of medicine (medications), and any other matters relating to your health (or your child's health).
  • You are responsible for reporting unexpected changes in your (or your child's) health condition to the health care provider.
  • You are responsible for asking questions when you do not understand information or instructions. If you believe you can't follow through with your treatment, you are responsible for telling your doctor.
  • You are responsible for following the treatment plan recommended by the health care provider.
  • You are responsible for keeping appointments, and when you or your child is unable to do so for any reason, for notifying our facility.
  • You are responsible for your actions if you (or your child) refuse treatment or do not follow the health care provider's instructions.
  • You are responsible for ensuring that the financial obligations of your (or your child's) health care plan are fulfilled as promptly as possible. You are responsible for following health care facility rules and regulations affecting patient care and conduct.
  • Davenport Pediatrics, PA works to provide health care efficiently and fairly to all patients and the community. You are responsible for being considerate of the needs of other patients, staff and the facility. You are responsible for providing information for insurance and for working with our facility to arrange payment, when needed.
  • Your health and your child's health depend not just on your medical care but, in the long term, on the decisions you make in your daily life. You are responsible for recognizing the effect of lifestyle on your personal health.

  • Bottom Panel
    About Us

    Physicians

    Services

    Forms

    Contact Us

    Office Policies

    Insurance & Billing

    Information

    OTC Dosage

    Copyright © 2007 Davenport Pediatrics, All Rights Reserved.