OFFICE POLICIES
We are accepting new patients from birth to 18 years of age. For our established patients, we can provide medical services until they are 21 years of age.
If your child is an established patient who has not been seen in any of our offices within a 3 year span, he /she will be considered a new patient and charged accordingly.
Prescription refills should be requested during normal business hours only. It is not our policy to call in prescriptions without the child being seen first, unless it is a prescription refill for a recent or current illness.
School, Daycare, Camp ,and Sports Physical Forms, WIC Forms, FMLA Forms, and other similar Forms or Papers that need physician certification require at least 72 hours of prior notice. Forms can be dropped off or faxed to our office. Unless the child has an up-to-date Well Child Check-up at our office, we cannot provide your child with any School or Daycare certification. For Camp and Sports Physicals Forms to be completed, your child needs to have had a Well Child Check-up within the past 30 days. Duplicate requests are subject to a service fee. To have completed forms mailed to you or to a specific address, please provide us with a written note with your permission to do so and a stamped and addressed envelope.
We do request at least 24 hours prior notice to reschedule or cancel an appointment. Missed appointments are subject to a service fee. If scheduled appointments are missed on a continual basis without notification or cancellation, this may result in the termination of care of your child(ren).